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Temu Spain

Temu Spain Reviews

www.temu.com
What is your customer experience with Temu Spain?

Temu Spain Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Temu Spain has a 3.2 star rating from 23 reviews; overall sentiment is mostly neutral with mixed experiences about price and product quality.

Key Takeaways for Future Customers

  • Read Temu Spain reviews for delivery experiences before ordering.
  • Expect low prices but variable product quality and occasional delays.
  • Check exchange, refund and cancellation policy and discount offers.

Negative Feedback / Risk Areas

  • Frequent customer complaints about delivery of goods and missed or false delivery notifications.
  • Issues contacting customer service and delays getting refunds.
  • Reports of incorrect charges and difficulty with returns.

Positive Feedback

Some customers praise cheap products, discounts and occasional prompt resolutions for resend or reimbursement.

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Media from reviews

Temu Spain - My things has mixed
Temu Spain - My things has mixed - Image 2Temu Spain - I need my refund back . Poor serviceTemu Spain - I need my refund back . Poor service - Image 2Temu Spain - I need my refund back . Poor service - Image 3Temu Spain - Damaged itemTemu Spain - Damaged item - Image 2
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Show reviews that mention
order account money number transit items refund address information phone
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Anonymous
map-marker Indpls, Indiana

I'm writing you because I ordered 10 items or lemon items and I did not get an as soon as I order them I cancel them you gave me two refunds but the rest of them you didn't I didn't get the package I

AI Highlights
  • - The order was canceled 5 minutes after placing it.
  • - The order was not delivered; address lacked the apartment number; a refund was requested.

Yes I ordered from you and I canceled it 5 minutes afterwards it was 10 to 11 of them it was over 110 or $15 I need the money back I cannot I did not get my order you had the address but you didn't have the apartment number can you call me or I could talk to somebody my name is Miss Lear and so what's going to happen I need my money back you have it on the account what are you going to do talk to me what get back to me my phone number is 219-617-**** as soon as possible

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Resolved
Lynn H Rbm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Madrid, Madrid, Comunidad De

Resolved: Rubbish company

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My order still hasent been delivered and l cant talk to anyone to ask why, please either call he back on 0034 6******** or email me a response.

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Robert J Fep
map-marker Saint Louis, Missouri

I need my refund back . Poor service

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AI Highlights
  • - Packages on the 24th were left at the wrong door.
  • - Refund requested but denied; delivered to the right address yet left at the wrong door.
Temu Spain - I need my refund back . Poor service
Temu Spain - I need my refund back . Poor service - Image 2
Temu Spain - I need my refund back . Poor service - Image 3

It was noted on the app that I received a couple packages on the 24th indeed I did receive packages on the 24th but they were they were put at the wrong door. Do you know what Im saying?

I stayed at two family two family family flat house OK so we both are the same address but its the door on the left as the door on the right my doors are the left. They left the packages on the right so technically I never I never received my packages. Ive been trying to get a refund.

I wanted to get them reset at first, but *** been trying to get a refund and I cant get nothing. They wont give me a refund or do nothing because they sent it to the right address but they put it at the wrong door so how the hell am I supposed to say that *** gives me good service when I cant even get a refund or the product I ordered Im pissed if I could sue I would

Loss:
$23
Pros:
  • En chacheap
Cons:
  • No customer service other then chat robots

Preferred solution: Full refund

User's recommendation: Don’t use them

View full review
Nati s Iog

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My things has mixed

AI Highlights
  • - Temu order from three weeks ago has not been delivered and tracking shows no information.
  • - I will not buy again if not delivered.
Temu Spain - My things has mixed
Temu Spain - My things has mixed - Image 2

Yes, I'm so worried about the delay of the Temu goods I bought three weeks ago, but still not delivered. If you track the number, there's no information.

Due to that, I have stopped buying what I have kept in the cart because I wanted to buy more things, but I will hold on until my things are delivered. If not, I will not buy anything again.

Preferred solution: Deliver product or service ordered

User's recommendation: The do their work well

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Yariel M Lkq
map-marker Hastings, Michigan

Trying to get my order that is in transit to cancel our order wrong thing plus too expensive

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I have a number that is active and saying I need to have an active phone. Like, what the heck, man?

I'm so over this crap. Like, geez.

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DARLENE E Bcq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have been scammed through someone affiliated with y'all

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AI Highlights
  • - I called Temu for a refund and was connected to the fraud department.
  • - I was scammed $385; please contact me at 843-424-****.

I called Temu for a refund and was connected to the fraud department and they went through my personal information and scammed me out of $385. I'm asking for help to find my money. Please contact me at ***

Loss:
$385

Preferred solution: Full refund

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DARLENE E Bcq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed

None I haven't been able to speak to someone it's difficult to get with someone sad and that is why I got scammed.

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1 comment
Guest

hablar ya con temu

Anonymous
map-marker Leganes, Madrid

I need my money in my back account

I need my money you take from my bank account i didn't order anything and i dont to order just refud my money is 28, 67.

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Jose A Mle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Orders Issues/Orders in Transit no Ordered

AI Highlights
  • - Be careful with discounts to avoid feeling obligated to order via Affirm's Payment Account.
  • - The orders in transit are not a priority.

Be careful when the customer is just trying to check offered discounts, promotions, etc. because it is making you feel obligated for the system to make orders for me through my Affirm's Payment Account.

The orders I am referring to are in transit, and these items are not a priority for me. Please resolve this matter for me.

Preferred solution: Full refund

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Linda E Css

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pick up parcel at logistics depot

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I need to pick up my parcel from the courier and need an address. The courier has tried to phone me, I think, but he will be Spanish and I am English.

Pros:
  • Huge amount to choose from
Cons:
  • Delivery is not good as i live in the country

Preferred solution: Deliver product or service ordered

User's recommendation: No problems but courier can't find ne so easier to pick up at depot

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Resolved
Julie S Eoi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Disappointed

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Updated by user Jan 25, 2025

Company fixed the issue and I have been provided with apology. They re-delivered my items with no charge

Original review Dec 26, 2024

Try and find my parcel as there were christmas presents in there plus our christmas jumpers which we were really looking forward to go out in.

View full review
1 comment
Jasmeet Jcv

Hello, thank you for reaching out. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality.

If you have any further questions, please don't hesitate to contact us through Temu.com or the Temu app's live chat.

We are here to assist you in finding a resolution. Best wishes, Temu Team

Abdulhakeem H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shipment pending still 12 days

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AI Highlights
  • - Shipment PO-174-217****070967**** has not been delivered yet.
  • - Order was created on 07/12/2024.
  • - Customer is saddened by the service.

Dear Temu,

I would like to inform you that I am very saddened by your service. My shipment number is PO-174-217****070967****. The order was created on 07/12/2024. It still hasn't been delivered.

Thanks,

Preferred solution: Deliver product or service ordered

User's recommendation: Delivery service need as soon as possible

View full review
1 comment
Jasmeet Jcv

Hello, thank you for reaching out. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality.

If you have any further questions, please don't hesitate to contact us through Temu.com or the Temu app's live chat.

We are here to assist you in finding a resolution. Best wishes, Temu Team

Simone R Odw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want my packets delivery home not pick it up somewhere

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AI Highlights
  • - Happy with Temu, but transport delays Christmas delivery; I want home delivery.
  • - CTT claimed delivery twice; I was home but it did not arrive.

I I'm verry happy whit Temu itself its the transport I'm not so happy whit I ordered the products in time so I can make the things in time for Christmas ,but now it will be to late ,it's been two times CTT claim they see they delivered I was home all day but they did not come and a ohter thing I like my packets delivery at home and have to pick it up somewhere

User's recommendation: Temu is a verry good companies and have good products,

View full review

Auctions and Marketplaces Expert Talks

How to Shop Online Safely | Online Shopping Tips

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Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider, talks about online shopping, safety when making online payments, and how not to get scammed when buying things online.

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Nathan Grant
Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

Resolved
Legaci Mzo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Order not delivered

AI Highlights
  • - Delivery attempted to leave the order at the provided address twice, but did not.
  • - The address is a passport and photo shop.

Delivery service says try to leave my order at address provided. 2 times now and they have not as the adress is a shop that deals with passport and photes etc they lie .you should not use that service

User's recommendation: Try get different delivery service

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Rita M Lfn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No delivery no card for collect

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Contains 2 confidential files for company representatives

Had an update to say missed delivery however no card was left for me for collection already payed but no order dont understand never had this problem before plus still waiting for refund

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1 comment
Jasmeet Jcv

Hello, thank you for reaching out. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality.

If you have any further questions, please don't hesitate to contact us through Temu.com or the Temu app's live chat.

We are here to assist you in finding a resolution. Best wishes, Temu Team

Wendy C Wfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged item

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AI Highlights
  • - Damaged Microwave Egg cooker received with order PO 186-087****402815****.
  • - Please advise next steps; return may cost more than the item.
Temu Spain - Damaged item
Temu Spain - Damaged item - Image 2
Updated by user Jul 20, 2024

Service until this issue has been extremely good. Altho there is no charge for returns, I feel there is no point, as the damaged item in question would probably cost TEMU more than the actual item. The remainder of the order was in perfect condition.

Original review Jul 16, 2024

I have received order no. #PO 186-087****402815**** today, and the Microwave Egg cooker is damaged.

Could you please tell me what to do? There is no point in me sending it back to you as the postage will cost more than the item.

Thank you. Wendy ***

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